Concepts

Concepts

In short

The Hive Control Centre is your organisation's administration hub. It is where you configure everything that shapes how your organisation works in the Hive, your data structures, your trading partner templates, your external connections, your team and your subscription.

What is the Hive Control Centre?

The Hive Control Centre is the part of the Hive where administrators set up and manage the building blocks that everything else depends on. While the rest of the Hive is about doing, creating products, running Flows, connecting with trading partners, the Control Centre is about configuring how all of that works.

Think of it as the engine room. Users rarely need to visit it day to day, but without it being properly set up, the rest of the platform cannot function.

Who can access it?

The Hive Control Centre is only accessible to users with the Administrator role. Standard users can see and work with the results of what is configured here, the fields on products, the templates, the currencies, but they cannot change the configuration itself.

What is configured in the Hive Control Centre?

The Control Centre is organised into three areas:

Company

Everything about your organisation as an entity in the Hive.

Details, your company name, description, website, ABN or ACN, global location number, contact details and address. This is also where you control whether your organisation is listed publicly in the Hive's company directory.

Settings, organisation-level configuration for how product data syncs, including which fields are used as the default unique key when matching records.

Subscriptions, your current plan, its renewal date, and the option to upgrade to a higher tier.

Subscription Limits, a real-time view of how much of each plan allowance your organisation is currently using, across users, products, Flows, storage, downloads, AI calls and connections.

Users, the people in your organisation who have access to the Hive. You invite new users here and manage their roles.

User Invites, a log of invitations that have been sent but not yet accepted.

Teams, groups of users that can be referenced in security settings, Flow notifications and relationship fields.

Notifications, your organisation's notification inbox, showing system events such as a supplier sharing products with you.


Products

The configuration that defines how product data is structured and organised in your organisation.

Fields, the individual data points that make up your product information. Every field your organisation uses, Brand Line, Tool Type, Blade Length, Compliance Standard and so on, is created and managed here. Fields are created once and can be added to any number of templates. The Hive also provides a large pre-built industry field library to draw from, so you are not starting from scratch.

Currencies, the list of currencies available for product pricing and Currency type fields across your organisation. Only currencies on this list can be selected when adding currency fields to products and templates.

Document Types, the classifications available when uploading documents to a product, such as Product Details, Technical Specifications or Safety Data Sheet. Keeping these well-defined makes it easy for your team and your trading partners to identify what each document contains.


Flows

The configuration that connects the Hive to external systems.

Connectors, credentials for external systems that Flows can fetch data from. Currently the Hive supports Cin7 Omni, with more integrations planned. A connector stores the API credentials for that system and gives it a name so it can be selected when configuring a Flow's Fetch action.

The relationship between the Hive Control Centre and the rest of the Hive

Almost everything in the Hive traces back to something configured in the Control Centre:

  • A product's fields and tabs come from its template, configured in Product Templates
  • A template's ability to exchange data with a trading partner comes from its mappings, also in Product Templates
  • The currencies available on a currency field come from Currencies
  • The document type selected when uploading a file comes from Document Types
  • The connector a Flow uses to pull data from Cin7 comes from Connectors
  • The users who can access the platform come from Users

Getting the Control Centre right at the start is the foundation for everything that follows. Time spent here pays off every time a Flow runs, every time a product is created and every time data is exchanged with a trading partner.


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